Help Center

When we offer free shipping it is with standard rate USPS.

We offer most charge cards or PayPal.

At the time of checkout you will see all of the cards that we do accept.

The short answer is YES.   However the locks have two audio alarms that it uses.  First you have an audio tone each time you pass a key card over the lock to unlock it or change a programmed mode.  The main audio alarm tone is the tone generated if the lock is left unlocked or violated.  The alarm tone is the only tone that can be turned off.  This is described in the quick set up sheet each lock owner is emailed. 

 Yes, with our KR-S80-Am Master lock and up to 49 slaved locks would work perfectly as long as you can provide AC power to your system.

 If you want multiple RFID locks at different locations that are not slaved you can program the same user card into multiple locks.

If you let the batteries completely go dead your in a tough spot.  That being said the lock is designed to alert you when the battery voltage is getting low with an audio tone each time you open it.  When the battery voltage gets to low it will not relock.  Now if you think you might still need a fail safe way to unlock the system then I would get one of our power extension cables and hide the unused end just in case you need to connect an external power source. 

No it is not mandatory.  If you only have a few cards out then the delete card isn't necessary.  However If you have a larger quantity of cards out and you want to regularly delete cards from that lock then yes I would use a delete card.

Our system is a passive RFID system working at 13.56 MHz, however only other cards that meet the manufactures spec. would be compatible.

The simple answer is NO.  A system that can provide that kind of detail typically will have a central control center and wire out to many doors, ext.

No the system does not need an external power source to function.

It will function as designed with only on board batteries in each of the locks.

However, if a locks batteries go dead that lock will not function and you will be locked out.

You can include a Panel mounted external power port to supply external power only if and when you have battery failure.

It does vary depending on the density of the material you are working with.

However I generally say it will work with 3/4 inch of wood no problem.

I have gotten it to work through a 3cm quartz counter top but it is hit and miss.

The install kit has hardware so you can mount the lock on a 3/4" wood cabinet door and screws to mount the locking

 pin.  Because we have no idea what cabinet or box or drawer our locks may go into you will most likely need to

modify one of the mounts so everything lines up correctly.  You may also need to change the mounting hardware

to better suet your specific needs. 

I received a couple of good questions regarding the new Bluetooth capable KR-S80 locks.

The Bluetooth locks only work using the factory offered App. that is found in the App store for Android or Apple.

Your lock can not be controlled by Alexa or any other platform.

Because this lock is controlled only by it's own App. it is much less susceptible to any out side hacking.

Though no Bluetooth is ever 100% hack proof a stand alone lock system would have to be targeted directly and

It is easy to program or reprogram your KR-S80 series RFID locks.

Part of our quality checks for a new purchase we pre-program your lock so we are sure it is functioning correctly and so you can just install it and start using your lock.

With each lock purchased from us we email you a User Manual so you have all of the details needed for your lock.

If you need a quick reminder of the steps for programming go to our Blog page and you will see a complete step by step for setting up your lock. 

Just a reminder, don't close your cabinet door until you are sure the lock is still functioning correctly and the way you want it to.

If you have been using your Bluetooth app and now it will not open for you.

The cell phone industry made some changes and the side afect was the Kerong app would not work anymore.

What do I need to do to get the app to work?

You need to do a complet uninstall of the app from your phone that includes cache and data and then uninstall.

The new Kerong Admin app can be installed into your phone.  Follow the install prosecure and you should have your Bluetooth function back up and running.

As alwase if you need help don't hesitate to contact us directly at, sales@gagesafeproducts.com .

The soft ballistic panels used in the NcStar/VISM product line is constructed of Ultra High Molecular Weight Polyethylene (UHMWPE) creating a light weight ballistic panel.

Rated at level IIIA - capable of stopping 9mm to .44 Mag rounds up to 1,400 FPS.  Its flexible design allows the panel to conform to various shapes - ideal for use in body armor carriers, backpacks, laptop cases and luggage.

Fully sealed to protect against liquids, chemicals and other harsh elements.

It is available in 8"x 10", 10"x 12" and 11"x 14" sizes.  In Rectangle and Shooters cuts. 

VISM also has a hard panel IIIA panel that provides you with point and cut protection.

We do not stock any ballistic panels, to give you the best warranty.  Our panels come straight from the NcStar warehouse.  If you are looking for plates just email your need to us and we will get back to you with price and availability.

Yes we do offer the NcStar PE Hard Ballistic Plate.  

NcSTAR has received NIJ Certification Level III to this 10" x 12" PE Hard Ballistic Plate.  This plate can be used in the GuardianPack 3003 backpack, Assault Backpack or the VISM plate carriers.  

This plate has undergone the rigorous testing process of the National Institute of Justice, and has been certified under NIJ-0101.06.  NIJ Ballistic Level III tested to withstand impacts from 7.62 full metal jacket bullet with a max. velocity of 2,700 feet-per-second.  

Constructed of 3 layers: the main layer is Ultra High Molecular Weight Polyethylene (UHMWPE), a special foam core that disperses energy, and the third layer of UHMWPE to sandwich the inner core.  

Each plate only weighs 3.3 pounds in order to reduce fatigue.

The curved design provides a contouring comfortable fit, with upper corners cut (STR's cut) for maximum mobility.  The plate is fully sealed to protect against liquids, chemicals, and other harsh elements.

10 Year Warranty, Assembled in the USA

We do not stock any ballistic panels, to give you the best warrenty.  Our panels come straight from the NcStar warehouse.  If you are looking for plates just email your need to us and we will get back to you with price and availability.